Refund policy
Returns
Our policy lasts 30 days. If 30 days have gone by since deliver of your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds (if applicable)
The only guarantee or liability of the sale is refund of full money after the goods have been mailed insured in original condition within a period of 30 days from the date of receipt of goods. The reasons whatsoever they may be. Customer further agrees that a chargeback, claim, etc. can only be filed after the item has been received by us in original condition. Customer agrees to ship the item in original condition, Insured via a trackable method and with direct signature requirement. Customer agrees to wait up to 7 business days for proper processing of refund from delivery of returned item to us before filing any chargeback, claim, etc. This will be considered as a chargeback/claims waiver per terms stated here. No claims/chargeback whatsoever or for whatsoever reason will be valid after this period is over. Customer is responsible for safe delivery of original item back to us.
If you’ve done all of this and you still have not received your refund yet, please contact us at
HarryChadEnt@gmail.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at HarryChadEnt@gmail.com and send your item to: 62W 47th Street #904 New York NY 10036 (USA)
Shipping
To return your product, you should mail your product to: 62W 47th Street #904
New York NY 10036 (USA)
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. Customer is responsible for safe delivery of original item back to us.